Communication

Communicating Effectively

With over a decade of experience in developing simple to complex projects, I can help you through all phases of your project using tried and tested methodology. I understand the elements that go into a successful strategy: customer culture, client expectations, business context, brand reinforcement and using the right available technology.

I especially understand that people need to be UNDERSTOOD and HEARD. Conversely, it is the responsibility of the communicator to ensure that his or her message is heard and understood!

• Excellent writing, verbal, visual presentation, communication skills, facilitated workshops and seminars
• Mastery of Office Suite, Microsoft Word Expert, Power Point Presentations, Executive Briefings
• Accelerated learning techniques, eLearning, distributed distance learning, instructional design, CBT, Job Aids
• Information Architecture (IA), content development, technical writing, editing, business documentation, User Guides and Reference Guides, Operator Manuals, Policies and Procedures
• Knowledge Management (KM), internal communications, Organizational Change, Performance Improvement
• Marketing plans, system rollout, product service introduction, newsletters, press kits, releases, advertising copywriting, brochures, social media networking
• Ability to collaborate effectively in teams and to coach, lead and develop others
• Flexible, Enthusiastic, Self-Motivated and a Quick Study