With over a decade of experience in developing simple to complex projects, I can help you through all phases of your project using tried and tested methodology. I understand the elements that go into a successful strategy: customer culture, client expectations, business context, brand reinforcement and using the right available technology.
I especially understand that people need to be UNDERSTOOD and HEARD. Conversely, it is the responsibility of the communicator to ensure that his or her message is heard and understood!
- Excellent writing, verbal, visual presentation, communication skills, facilitated workshops and seminars
- Mastery of Office Suite, Microsoft Word Expert, Power Point Presentations, Executive Briefings
- Accelerated learning techniques, eLearning, distributed distance learning, instructional design, CBT, Job Aids
- Information Architecture (IA), content development, technical writing, editing, business documentation, User Guides and Reference Guides, Operator Manuals, Policies and Procedures
- Knowledge Management (KM), internal communications, Organizational Change, Performance Improvement
- Marketing plans, system rollout, product service introduction, newsletters, press kits, releases, advertising copywriting, brochures, social media networking
- Ability to collaborate effectively in teams and to coach, lead and develop others
- Flexible, Enthusiastic, Self-Motivated and a Quick Study